Refunds & Returns

If you purchase an item from the Woolly Originals' EStore or from Woolly Originals at an event, please note that we will only accept returns for exchange if submitted within 28 days of purchase, providing: you can provide proof of purchase; the Woolly Originals' label is still attached; and the item has been unused and in original condition. 

If you find a fault with an item, please contact us within 5 days of purchase. Please contact us via the EStore.

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